- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
- Execute the Brand Customer Service standards to meet or exceed customers’ expectations
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Use Seasonal Brand and product knowledge effectively during sales interactions
- Communicate product features and benefi ts and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
- Adhere to all established policies and procedures
- Execute and maintain established Visual Merchandising and In-Store Communication standards
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fi xtures to ensure the store’s entire product offer is represented on the sales fl oor
- Complete cash register transactions quickly and accurately
- Minimize loss in both, the stockroom and the sales fl oor
- Perform all store operations in a safe, effective and effi cient manner
- Collaborate productively and respectfully with team members
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
Authorities
- Customers
- Peers and Supervisor
Key Relationships
- Retail Professional Competencies
(additions based on market needs)
Knowledge, Capabilities And Experience
- Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
- Basic numeracy, literacy and verbal communication skills
